PROFESSIONAL SUMMARY
Accomplished team development facilitator/consultant with expertise in team building, training and training development, facilitation, retreat and event planning, internal and change communication, and primary and secondary research. Additional background in communication, marketing, and graphic and Web design.

EDUCATION

EXPERIENCE
Team Building

• Develop teams from corporations, non-profits, government agencies, and educational institutions by using activities that simulate the work environment and then facilitating a post-activity discussion. Consistently receive high marks on post-training evaluations.
• Consult with clients prior to team-building programs to determine areas of opportunity and focus for training, implement training, and provide a post-program report that includes insights and suggestions for the client contact.
• Developed curriculum and delivered training on personal responsibility in a team environment.
• Recruited and managed teams for projects of various lengths and scopes.
• Recruited and trained more than 200 volunteers for various fund-raising events and projects exceeding goal of recruiting 100 volunteers.

Facilitation

• Guide teams of eight to 15 through team-building activities followed by a facilitated debrief.
• Led project meetings with clients and teams to stimulate progress to goals.
• Facilitated creative brainstorms to develop new ideas for public relations campaigns.
• Coached team meetings for teams of three to 15.

Communication

• Planned and implemented public relations and marketing communications strategies for consumer-focused clients; implemented tactics such as writing a myriad of marketing and public relations materials; media relations; special events; community outreach; crisis communications; and internal communication.
• Researched and wrote a standard language manual for the IRS’ taxpayer notices using plain language techniques.
• Led training on using plain language for the Veteran’s Administration.
• Created monthly internal communication newsletter for volunteers.
• Designed and edited quarterly internal newsletter for a divisional real estate office.
• Wrote, edited, and published a monthly newspaper for an American military community overseas.
• Organized and penned content for four Web sites.

Event/Retreat Planning

• Planned corporate retreats while working at three different companies.
• Executed publicity and community outreach events, such as scholarship dinners, for two years.
• Implemented and marketed fund-raising events for a non-profit organization for three years.
• Developed curriculum and delivered training on how to plan special events for volunteers.

Client Service

• Managed day-to-day client relationships with clients from various organizations and at varying levels of organizations for public relations, Web design, graphic design, communications, marketing, and special event projects for eight years.
• Worked with sales associates, brokers, managers, and divisional staff as public relations director for a divisional real estate office.

WORK HISTORY

PROFESSIONAL MEMBERSHIPS

Chesapeake Bay Organizational Development Network
Co-Chair of the Annual Conference Committee (Board of Directors)

George Mason University School of Public Policy Alumni Board of Directors
Co-Chair of the Organizational Development Special Interest Group

American Society of Training and Development, DC Chapter, Member

Organization Development Network, Member

Mid-Atlantic Facilitators Network, Member